Shipping policy

teeone Shipping Policy

1. Overview:

At teeone, our goal is to offer you the best shipping options, no matter where you are. Every day, we deliver to our customers across the UK, ensuring that we provide the highest levels of responsiveness to you at all times.

2. Free Shipping:

  • We proudly offer free shipping for orders over £100. This will automatically apply to your order at checkout once the total amount exceeds £100.

3. Same-day Shipping:

  • To ensure the quickest delivery, same day orders placed before 2pm will be dispatched the same day. Any orders placed after this time will be shipped the following business day.

4. Carrier and Delivery Times:

  • We use DHL for all our deliveries. Deliveries are made from Monday to Friday, excluding Bank Holidays. While we aim for next-day delivery, please allow up to 3-5 working days for your order to arrive.

5. Delivery Issues:

  • If there are any delays or issues with your delivery, please contact DHL with your tracking number. If further assistance is needed, don't hesitate to contact our customer service team.

6. Shipping Restrictions:

  • Currently, we only ship within the UK. Please ensure your delivery address is correct at the time of ordering.

7. Changes to This Shipping Policy:

  • We reserve the right to modify this shipping policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

For further inquiries regarding our shipping policy or any other concerns, please contact our support team. We're here to help!