Billing Terms & Conditions

Effective Date: 07/04/2025

Welcome to Teeone. These Billing Terms and Conditions govern all transactions and billing-related activity on www.teeone.co.uk. By making a purchase on our website, you agree to the terms outlined below.

1. Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, American Express)

  • PayPal

  • Apple Pay / Google Pay

  • Shopify Payments

All payments must be made in full at the time of purchase. We do not offer credit accounts.

2. Pricing & VAT

All prices on www.teeone.co.uk are listed in British Pounds (£) and include UK VAT where applicable.

We reserve the right to adjust prices at any time. Pricing errors will be corrected as soon as they are identified. If a product has been listed at an incorrect price, we reserve the right to cancel your order and issue a full refund.

3. Order Confirmation

Once you place an order, you will receive a confirmation email with details of your purchase. This email does not constitute acceptance of your order. Acceptance occurs when the item has been dispatched.

4. Failed Payments

If your payment is declined or unsuccessful, your order will not be processed. We recommend contacting your bank or card provider if you believe this is in error.

5. Refunds & Adjustments

All refund requests are handled in line with our Returns & Refund Policy. Shipping fees are non-refundable unless the return is due to an error on our part (e.g., incorrect or damaged item).

Once a refund has been processed, it may take up to 5–10 business days to appear in your account depending on your payment provider.

6. Currency & International Charges

All orders are charged in GBP. If you are purchasing from outside the UK, your bank may apply a currency conversion fee or international transaction fee. Please check with your provider before ordering.

7. Disputed Transactions

If you believe there has been an error in billing or an unauthorised charge, please contact us immediately at:

Email: help@teeone.co.uk
Phone: 01793 881333
Hours: Monday–Friday, 9am–5pm (UK time)

We’ll aim to resolve any issues quickly and fairly.

8. Changes to Billing Terms

We reserve the right to update or modify these Billing Terms & Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of our site and services after such changes constitutes your acceptance of the new terms.