For the best possible print, we recommend supplying one of the following:

• Vector files like .AI, .EPS, or vector-based PDFs

These are ideal because they can be scaled to any size without losing quality. They’re crisp, editable, and perfect for logo printing.

• High-resolution .PNG files.

If you don’t have a vector file, a 300dpi transparent background PNG is the next best option. This allows us to isolate your design cleanly and avoid unwanted boxes or backgrounds in the final print.

Download our handy one-page visual guide to file types and how they impact print quality:

Click to Download Guide

We totally understand the temptation to grab an image from your website or copy one from Google—but unfortunately, these usually won’t cut it.

Here's why:

• Most web images are saved at 72dpi, which is screen resolution, not print resolution.

• They may look great on your screen, but when enlarged for printing, they become blurry or pixelated.

• Saving a low-quality file as a PDF, AI or EPS does not convert it into a vector—it just wraps the same image in a different file type.

🔍 Top Tip:

If you’re not sure if your file is good enough—zoom in on the image!

If it quickly becomes fuzzy or jagged, it’s not suitable for print. A real vector file will remain crisp and clean no matter how far you zoom.

Tools like Canva, Midjourney, or DALL·E can be fantastic for creating visuals—but not for printing.

• These platforms produce images in screen resolution.

• Even if you export them as a PDF or SVG, the content itself is still raster-based.

• You might see fine detail on screen, but in print, the result can look blurry, with visible white speckles or rough edges.
  
  

Our primary print method is Direct to Film (DTF)—which gives vibrant, durable results. But it’s also very detail-sensitive.

• Low-res artwork can create white pixels around the edges of the print, especially noticeable on dark garments.

• High-res transparent PNGs or true vector files help us avoid these issues and give your design a clean, professional finish.

f you’ve selected embroidery, we can work with almost any file type.

However:

• Files without transparent backgrounds may show a white or coloured box in visuals and mock-ups.

• You’ll get the best result (and clearest preview) if you supply a transparent PNG or vector logo.

No problem! Send us what you have, and our team will review your file. If it’s not quite suitable, we’ll do our best to help you clean it up or advise you on what to request from your designer.

Simply email your artwork to:
help@teeone.co.uk

We love creativity just as much as you do — and part of that means respecting the rights of creators.

If you're uploading artwork for print or embroidery, you must either own the copyright or have clear permission from the copyright holder to use that design. This applies to logos, illustrations, photographs, slogans, and even artwork you might have found on search engines or social media.

🔍 Top Tip: Just because something is available on Google doesn’t mean it’s free to use. Even if it looks perfect on screen, it may not be legally okay (or high enough quality!) to print.

What You're Agreeing To:

By uploading any artwork to us, you’re confirming that:

• You own the rights to use the design, or
• You have permission from the rightful owner to use it for this purpose.

As per our terms of service, teeone accepts no liability for copyright issues related to uploaded artwork. The responsibility rests with you, the customer, to ensure no copyright is being infringed.

We’re here to help if you're not sure — feel free to ask us for advice before uploading!